Tel: 03 9329 7011
Fax: 03 9329 7066
Email: errolstmedical@gmail.com
It is OK to see your GP!We do offer COVID 19 vaccinations in the clinic.Face Mask in General PracticeFace masks are mandatory for everyone aged over 8 years old in the following settings: While visiting a hospital, care facility or any indoor space that is publicly accessible area in a health care setting, including allied health. Thank you for wearing you mask while inside the clinic. Plaza Medical Centre, Keilor Downs remains open for all your medical and allied health needs. At Plaza Medical Centre, we strive to provide optimal care to our patients and the health of patients is our first priority. Circumstances regarding Covid 19 are rapidly changing. We, at Plaza Medical Centre, are updated daily by Federal and State health officials in relation to the pandemic and have processes in place to ensure your health needs are met in a safe and secure environment in our clinic. Plaza Medical Centre, Keilor Downs remains open for all the provisions of all of our health services. Importantly, we are able to offer you consultations via TELEHEALTH (via telephone or video) meaning that you can attend to many of your health needs from you home. In most cases, these consultations can be bulk billed (Medicare conditions apply). For prescriptions, referrals, letters and other documents, these can be emailed to you and prescriptions can be also directed to your nearest pharmacy. For bookings, fees and other information call us at 03 9364 6955 Book HereBulk BillingMonday - Friday 8.30 AM - 6 PM Shop 21, | Afterhours Visiting DoctorThis medical centre uses 13 SICK After Hours Doctor Service. They can be contacted on 13 74 25 for afterhours attendance. Home visits are available through 13 SICK every night, weekends and public holidays. Home VisitsSome doctors of the clinic offer home visits, which are for patients who are too ill or lack mobility to attend the medical centre physically. Please contact our clinic for further information. BillingBulk billed for all current medicare card holders Non medicare patients are required to pay cashon the day Additional fees will apply if a procedure or dressing is required, as it is no longer covered under Medicare. Pre-Employment MedicalsAppointments available with Dr William Wong. As it is not covered by Medicare, an out of pocket fee is required prior to appointments. Please call clinic to enquire and book appointments. Communication PolicyAll patients are welcomed to call the doctor, staff will take your details and try their best to help you and will only interrupt a consultation if the concern is urgent. We do not use any form of electronic communications at the moment. To contact the clinic please call, fax or send us regular mail. ResultsAll patients are encouraged to make an appointment to discuss their results with a doctor of their choice. No results are discussed over the phone. Management of Patient health InformationAll patients medical records are confidential. Please enquire with the doctor if you need to access your file. It is the policy of the clinic to maintain security of personal health information at all times and to ensure that this information is only available to authorised staff members. Written consent of the patient is required for any information to be released from this clinic. Patient Rights/FeedbackIf you have a concern, we would like to hear about it. Please feel free to talk to our doctors, receptionists or manager. You may prefer to write to us or use our suggestion box. We will take your complainsseriously.Patients have the right and are encouraged to participate in decisions about their healthcare. Please contactHealth Complaints Commissioner All clinic's have a practice information sheet available at reception |